{"id":89,"date":"2026-08-14T21:40:41","date_gmt":"2026-08-14T21:40:41","guid":{"rendered":"http:\/\/savemyphotosllc.com\/?page_id=89"},"modified":"2026-08-19T01:48:07","modified_gmt":"2026-08-19T01:48:07","slug":"faq","status":"publish","type":"page","link":"https:\/\/savemyphotosllc.com\/?page_id=89","title":{"rendered":"FAQ"},"content":{"rendered":"\n<section class=\"wp-block-group smp-page-hero alignfull\"><div class=\"smp-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"smp-eyebrow wp-block-paragraph\">FREQUENTLY ASKED QUESTIONS<\/p>\n\n<h1 class=\"wp-block-heading \">Questions are welcome. Perfectly organized photos are not required.<\/h1>\n\n<p class=\"smp-page-hero__lede wp-block-paragraph\">Here are straightforward answers to the things families most often want to know before beginning.<\/p>\n<\/div><\/section>\n\n<section class=\"wp-block-group smp-section alignfull\"><div class=\"smp-container smp-narrow is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"smp-faq-list\">\n<details><summary>Do I need to organize my photos first?<\/summary><div class=\"smp-faq-answer\"><p>No. You can send your collection just as it is.<\/p><p>Boxes, albums, envelopes, and loose photographs are welcome. You do not need to count, sort, or know all of the dates before getting started.<\/p><\/div><\/details>\n<details><summary>What types of photos and materials can you digitize?<\/summary><div class=\"smp-faq-answer\"><p>Save My Photos currently digitizes:<\/p><ul><li>Printed photographs<\/li><li>Documents<\/li><li>Polaroids<\/li><li>Negatives<\/li><li>Slides<\/li><\/ul><p>Polaroids, negatives, and slides have an additional <strong> per image<\/strong> charge because they require additional handling and scanning.<\/p><p>Save My Photos does not currently digitize videotapes or other video formats.<\/p><\/div><\/details>\n<details><summary>Will I get my original photographs back?<\/summary><div class=\"smp-faq-answer\"><p>Yes.<\/p><p>Your original photographs and materials are returned to you when your project is complete.<\/p><p>The purpose of digitizing your collection is to give you an organized digital version of your memories while still returning the original items to you.<\/p><\/div><\/details>\n<details><summary>How will my digital files be organized?<\/summary><div class=\"smp-faq-answer\"><p>Your digital files are grouped into practical folders using the information available in your collection.<\/p><p>Depending on your photos, folders may be organized by:<\/p><ul><li>Date<\/li><li>Decade<\/li><li>Event<\/li><li>Family member<\/li><li>Vacation<\/li><li>Holiday<\/li><li>Wedding<\/li><li>Theme<\/li><li>Existing album or envelope groupings<\/li><\/ul><p>Files are also batch-renamed so you are not left with thousands of generic filenames.<\/p><p>Exact dates and names are not required. When information is unavailable, the most practical organization system will be used for the collection.<\/p><\/div><\/details>\n<details><summary>How will I receive my digital photos?<\/summary><div class=\"smp-faq-answer\"><p>Your completed organized digital files are delivered on a USB drive.<\/p><p>A Memory Frame or Memory Movie can also be added to your project if you would like another way to enjoy and share your photographs.<\/p><p>These are optional additions and do not replace your USB delivery.<\/p><\/div><\/details>\n<details><summary>How long will my project take?<\/summary><div class=\"smp-faq-answer\"><p>Project timing depends on the size and condition of your collection and the amount of organization required.<\/p><p>A more specific estimated turnaround time will be discussed with you before your project begins.<\/p><\/div><\/details>\n<details><summary>Can I ship or drop off my collection?<\/summary><div class=\"smp-faq-answer\"><p>Yes.<\/p><p>Projects can be sent by shipping or arranged through local drop-off.<\/p><p>Specific instructions will be provided before your project begins.<\/p><p>Shipping costs are paid by the customer.<\/p><\/div><\/details>\n<details><summary>How do I get started?<\/summary><div class=\"smp-faq-answer\"><p>Start by telling me what you have.<\/p><p>You do not need an exact photo count or perfectly organized collection.<\/p><p>Use the <strong>Save Your Photos Now<\/strong> button or contact form to tell me approximately how many photographs, boxes, albums, negatives, slides, or other materials you would like help with.<\/p><p>From there, we can determine the best package and next steps for your collection.<\/p><\/div><\/details>\n<\/div>\n<div class=\"wp-block-buttons smp-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/?page_id=90\">Ask a Question<\/a><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>Answers about preparing, scanning, organizing, receiving, and caring for family photo collections.<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-89","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/savemyphotosllc.com\/index.php?rest_route=\/wp\/v2\/pages\/89","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/savemyphotosllc.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/savemyphotosllc.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/savemyphotosllc.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=89"}],"version-history":[{"count":3,"href":"https:\/\/savemyphotosllc.com\/index.php?rest_route=\/wp\/v2\/pages\/89\/revisions"}],"predecessor-version":[{"id":134,"href":"https:\/\/savemyphotosllc.com\/index.php?rest_route=\/wp\/v2\/pages\/89\/revisions\/134"}],"wp:attachment":[{"href":"https:\/\/savemyphotosllc.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=89"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}